By Kris Reyes : abc7news – excerpt (includes video)
Muni rider Will Hayworth was at Embarcadero station when he says he witnessed an elderly woman getting dragged across the platform and onto the tracks when her hand got trapped in the door.
The train is part of Muni’s new fleet…
Muni spokesperson Paul Rose insists the trains are safe and have met all safety standards. However, he added that Muni will be adding an extra safety edge that will better sense when someone is trapped between the doors.
Hayworth says he’s shocked that Muni is not calling the issue a defect. He says he has lost all confidence in the service… (more)